Your provider.
Your language.
Your time.
The care feels personal.
Booking it should, too.
A simpler way for Anling patients to find their provider, choose either office, and book a visit. Even after the front desk goes home.
The same Anling team.
A more connected experience.
Built around the way Anling cares.
Sunrise & Coconut Creek, together.
Sample availability and patient. No real appointment is made.
Chinese and Spanish copy is a draft for your team's review.
Their provider, first.Continuity across both offices.
Their language, throughout.English, Chinese, and Spanish.
A time they can actually choose.Clear options, before a call is needed.
One schedule.
Two calmer front desks.
Let routine bookings take care of themselves. Give Chungyee and Shirley a shared view of what needs a person: a question, a coverage exception, or a patient who would rather call.
Book in the patient demo above. The sample visit appears here, with its office, provider, and payment choice.
Try the smart waitlist. See how a cancellation can become an offer for a patient already waiting.
Safe. Calm. Anling.Keep what patients love.
Remove the extra steps.
Care that knows them
Returning patients see their own provider first, with openings across both locations. A sooner visit with someone else stays their choice.
Clarity before the visit
Show the self-pay price before confirmation. Keep lab costs separate. Flag insurance that needs a staff check.
A person is always an option
Keep phone booking available. Online booking creates another way in, with a callback option wherever patients need help.
What could your team
do with that time back?
Start with the scheduling calls you handle today. Adjust the assumptions to explore the opportunity for both offices combined.
Illustration only, assuming 22 working days per month. The initial 40% reduction is a target from the brief, not a measured result or guarantee.
Potential front desk time freed
per month
264 fewer scheduling calls
More time for patients who need your team.
30 calls × 4 minutes × 22 days × 40% ÷ 60
85%+ of established-patient visits with their own provider.
A 12-month target to validate against a baseline.Start with one office.
Earn the next step.
A focused pilot lets Anling test the experience with established patients, measure the effect on the front desk, and expand when the team is ready.
- 1
Agree on the essentials
Confirm the scheduling system, provider rules, visit prices, and language review with the team.
- 2
Pilot with familiar patients
Invite established patients at one office to book, reschedule, and cancel. Keep phone support open.
- 3
Measure, then expand
Compare booking completion, scheduling calls, and provider continuity before adding the second office.
The next decision is a pilot.
Choose the first office and confirm the EHR connection before agreeing on cost or a launch date.
Five questions to move forward
- Which EHR and scheduling system does Anling use, and how can appointments sync both ways?
- Should Sunrise or Coconut Creek be the first pilot office?
- Who will approve visit lengths, provider rotations, prices, and cancellation rules?
- Who will review the Chinese and Spanish patient experience?
- What budget and launch window should the implementation proposal work toward?
Before launch: validate scheduling conflicts and EHR sync, approve translations and patient policies, complete accessibility and security reviews, and put the required vendor agreements in place.
The brief proposes a phased rollout of about 40 weeks; timing and pricing require scoping. This demo is an experience prototype, not a connected clinical system.
What is working in this demo, and what comes next?
Try now: select a visit and provider, filter both offices, choose a sample time, view self-pay or insurance paths, complete a sample booking in four languages, inspect it at the front desk, update arrival status, simulate a waitlist refill, and model time savings.
Production work: verified identity, real availability and slot holds, EHR synchronization, insurance eligibility, secure forms and uploads, text/email delivery, estimates, payments, and phone automation require connected services and practice approval. The demo does not send messages, check coverage, or reserve appointments.